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© Veterinary Business Development Ltd 2026

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14 Apr 2026

Mind the gap: bridging the generational divide in vet med

Bethany Weinheimer looks at understanding why different age groups clash in practice and practical ways to find some common ground.

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Bethany Weinheimer

Job Title



Mind the gap: bridging the generational divide in vet med

Few topics create as much quiet tension in veterinary practice as generational differences. Senior colleagues may feel newer veterinarians “don’t want to work as hard”. Younger professionals may feel dismissed, unsupported or told to “pay their dues”. Practice owners often feel caught in the middle, trying to maintain standards while navigating rapidly changing expectations.

But here’s what the evidence tells us: this isn’t a character problem, it’s a generational difference on world views.

Veterinary medicine is experiencing a generational collision at the same time as unprecedented workforce strain, burnout and cultural change. Understanding why each generation works the way it does is the first step towards finding common ground.

Four generations in today’s veterinary practice

For the first time in history, four distinct generations are working side by side in veterinary practices. Each brings different expectations, communication styles and definitions of success, shaped by the world they grew up in.

Baby Boomers (born 1946-1964)

Baby Boomers entered veterinary medicine when the profession was smaller, more relationship based and offered clearer paths to practice ownership. They were trained in a culture emphasising endurance, hierarchy and personal sacrifice. Long hours and an on-call lifestyle were expected.

Emotional suppression was normalised. Loyalty was rewarded with stability and, often, equity in the practice. For some of their typical characteristics in practice, they may:

  • Prefer face-to-face communication and phone calls over email or messaging.
  • Value direct, sometimes blunt feedback: “You’ll know if you’ve done something wrong.”
  • View extended hours as evidence of dedication to the profession.
  • Potentially struggle to understand why younger colleagues set firm boundaries.
  • Often feel their experience and sacrifices are undervalued by newer generations.

Generation X (born 1965-1980)

Gen X veterinarians often serve as the bridge between older and younger colleagues. They entered practice during the early waves of corporate consolidation and rising educational debt.

Many witnessed their Boomer predecessors burn out or sacrifice family life for the profession.

For some of their typical characteristics in practice, they may be:

  • Independent and self reliant, preferring to solve problems without extensive oversight.
  • Comfortable with technology, but also valuing in-person relationships.
  • Sceptical of authority and corporate messaging.
  • Valuing efficiency, wanting to work hard during scheduled hours, then leave.
  • Often frustrated by what they perceive as younger colleagues’ need for constant validation, and older colleagues’ resistance to change.

Millennials (born 1981-1996)

Millennials represent the largest generational cohort currently in veterinary practice. They graduated into a profession transformed by corporate ownership, social media scrutiny, Google reviews and unprecedented client expectations, while carrying record levels of educational debt.

They have gone through a wave of trying to live like the previous generations, but see early on in their careers that they are more than being “just a vet” and value the things that make them special outside of veterinary medicine.

For some of their typical characteristics in practice, they may:

  • Value regular feedback and clear expectations. “No news is good news” feels dismissive.
  • Prioritise work-life integration over work-life balance (they want flexibility, not rigid separation).
  • Comfortable with digital communication, and may prefer text or messaging to phone calls.
  • Seek purpose and meaning in their work beyond financial compensation.
  • Often feel micromanaged when asked to do things ”the way we’ve always done it” without explanation.

Generation Z (born 1997-2012)

Gen Z is entering veterinary practice amid widespread conversations about mental health, equity and sustainability. They grew up watching older generations burn out and are determined not to repeat the pattern.

For some of their typical characteristics in practice, they may:

  • Expect transparency about schedules, pay, and workplace culture from the outset.
  • Set firm boundaries and are typically quicker to leave environments that violate them.
  • Prefer written communication (text, messaging apps) and may find phone calls anxiety inducing.
  • Value authenticity and may distrust traditional hierarchy.
  • Want clear advancement paths and regular recognition.
  • Often be perceived as “not committed” when they are actually protecting their sustainability.

Not one of these perspectives is wrong. They are adaptive responses to different realities.

Who knows? Maybe, just maybe, each generation becoming more aware of boundaries and protecting their sustainability might actually be the thing that saves our profession in the long term. Instead of vets leaving after five to seven years in practice, perhaps this is the answer to getting them to stay, while having an aligned life and living balanced both inside and outside of work.

Where communication gaps emerge

Much of any generational tension stems not from fundamental disagreements about patient care, but from differing communication styles and unspoken assumptions.

Feedback expectations

Boomers and older Gen X often grew up with the belief that silence meant satisfactory performance. Millennials and Gen Z expect regular check ins and specific feedback.

What feels like “hand holding” to one generation feels like “basic professionalism” to another.

Scheduling and availability

Older generations may view being available outside scheduled hours as part of the job. Younger generations may view unpaid overtime as exploitation.

Neither is entirely wrong, but without explicit conversation, resentment builds on both sides.

Communication channels

A Baby Boomer practice owner who values walking over to someone’s desk for a conversation may find it disrespectful when a Millennial colleague sends a message instead.

The Millennial may find the interruption inefficient. Both believe they are communicating appropriately.

Response to hierarchy

Boomers often expect deference to experience and seniority. Gen Z expects their input to be valued regardless of tenure.

When a new graduate questions an established protocol, older colleagues may perceive disrespect while the new graduate believes they’re demonstrating critical thinking.

Real friction points in daily practice

Different definitions of commitment to the profession

Older generations often equate commitment with hours worked and personal sacrifice. They stayed late, came in on days off and rarely complained. Younger generations tend to equate commitment with quality of care delivered and sustainable practice, working efficiently during scheduled hours rather than performatively staying late or being available for an on-call schedule.

Without dialogue, each side interprets the other as lacking dedication, when in reality both care deeply about the profession and their patients.

Expectations around mentorship

Many senior veterinarians learned their craft through observation and trial by fire: “Watch one, do one, teach one.” Newer generations expect structured on-boarding, explicit expectations, and active mentorship. This creates frustration on both sides.

Senior veterinarians may feel younger colleagues should “figure it out” as they did. Younger vets may feel abandoned or set up to fail when asked to “sink or swim”.

Technology and change resistance

Younger veterinarians often embrace new technology, protocols, and workflows enthusiastically. Older colleagues may resist changes to systems that have “worked fine for 20 years”.

This isn’t stubbornness versus innovation, it’s different relationships with change shaped by career stage and experience.

Work-life boundaries

Perhaps no issue creates more intergenerational tension than boundaries. When a Gen Z veterinarian declines to check emails outside work hours, older colleagues may view this as lacking dedication. The Gen Z veterinarian may view constant availability as a path to burnout they’ve watched others travel.

What research shows

Studies across health care and organisational psychology consistently demonstrate that generational conflict intensifies during periods of rapid systemic change – precisely where veterinary medicine finds itself now.

Research published in Frontiers in Veterinary Science (Steffey et al, 2023) and the Journal of the American Veterinary Medical Association (McKay and Vaisman, 2023) reveals that:

  • Burnout rates remain high across all generations in veterinary practice.
  • Younger veterinarians, predominantly women, report higher emotional exhaustion and greater intent to leave the profession.
  • Partnership and psychological safety, the ability to speak up without fear of judgement, correlates strongly with team performance.

Crucially, intergenerational teams actually perform better when differences are explicitly acknowledged rather than ignored (Wang and Duan, 2025).

Gen X, Y and Z spelled out in blocks. Image: Cagkan / Adobe Stock
Image: Cagkan / Adobe Stock

Finding middle ground: what actually works

Make the implicit explicit

Most generational friction comes from unspoken expectations. Practices that explicitly discuss communication preferences, feedback styles, and boundary expectations see fewer conflicts. (Freeman et al, 2009).

At team meetings, try openly discussing how different team members prefer to receive feedback, communicate urgent issues, and handle scheduling requests. Document agreements so everyone is working from the same playbook.

Shift from judgement to curiosity

Instead of asking: “Why don’t they work like we did?”, ask: “What conditions help each colleague do their best work?”. Curiosity lowers defensiveness and opens genuine dialogue.

Create structured knowledge transfer

Rather than expecting informal mentorship to happen naturally, build deliberate opportunities for experienced veterinarians to share clinical wisdom with newer colleagues and for newer veterinarians to share technological skills and fresh perspectives with senior colleagues.

Both directions of learning matter.

Define sustainable standards together

Practices thrive when expectations around scheduling, communication and boundaries are explicit and collectively agreed on, rather than inherited by default. Research on team performance shows co-created norms increase buy-in (Edmondson, 2019).

Honour both experience and evolution

Experienced veterinarians bring clinical wisdom, pattern recognition and perspective that cannot be rushed or replaced.

Younger veterinarians bring adaptability, technological fluency and cultural awareness that the profession needs to meet evolving expectations.

The future of veterinary medicine depends on integration, not replacement.

Why this matters for the future of veterinary medicine

Retention improves when veterinary professionals feel heard, supported and aligned with their workplace values, regardless of their generation (Charles and Farnsworth, 2021; Ryan et al, 2022).

If the profession continues framing generational differences as personal failings, burnout and attrition will accelerate. If it treats them as signals indicating where evolution is needed, veterinary medicine can stabilise and grow.

The goal is not to return to the past or abandon its lessons, but to build something better together.

Moving forward together

Every generation in veterinary medicine wants the same thing at its core: to be the best veterinarian they can be by providing excellent care, feel respected, and return home with sufficient energy to live their lives.

Finding the middle ground isn’t about lowering standards; it’s about taking the great parts from each and evolving them, together.

When we do this, veterinary medicine becomes not merely survivable, but sustainable.

  • This article appeared in Vet Times (14 April 2026), Volume 56, Issue 15, Pages 16-19

References

  • Charles EM and Farnsworth KD (2021). A strategy for effective generational communication in veterinary medicine, Veterinary Clinics of North America: Small Animal Practice 51(5): 985-997.
  • Edmondson AC (2019). The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth, Wiley, Hoboken
  • Freeman LM et al (2009). Comparison of attitudes between Generation X and Baby Boomer veterinary faculty and residents, Journal of Veterinary Medical Education 36(1): 128-134.
  • McKay CH and Vaisman JM (2023). Psychological safety, purpose, path, and partnership reduce associate veterinarian desire to leave current employment, Journal of the American Veterinary Medical Association 261(10): 1,518-1,524.
  • Ryan EG et al (2022). Factors affecting retention of veterinary practitioners in Ireland: a cross-sectional study, Irish Veterinary Journal 75(1): 13.
  • Steffey MA et al (2023). Veterinarian burnout demographics and organizational impacts: a narrative review, Frontiers in Veterinary Science 10: 1184526.
  • Wang L and Duan X (2025). Generational diversity and team innovation: the roles of conflict and shared leadership, Frontiers in Psychology 15: 1501633.