Neurodivergent employees in the veterinary practice

In recent years, recognition of the value of diversity in the workplace has grown, not just in terms of race, gender and background, but also in terms of neurological diversity.

Importantly, neurodivergent individuals – those whose neurological development diverges from what is considered typical, including people with autism, ADHD, dyslexia, dyspraxia and other cognitive differences – can bring unique sets of skills and perspectives that can be especially useful practices.

Indeed, a veterinary practice that understands neurodiversity stands to gain from improved efficiency, enhanced problem solving, different perspectives on problems, innovation, and a more inclusive and supportive workplace culture.

So, what can neurodivergent staff bring?

Enhanced attention to detail

One of the most commonly recognised traits of a neurodivergent individual – particularly those on the autism spectrum or those with obsessive-compulsive tendencies – is extraordinary attention to detail. In a veterinary setting, where detail is everything – whether it is in administering medications, observing behavioural changes in animals or documenting patient records – this trait can be incredibly valuable.

A neurodivergent employee may be less likely to overlook small, but significant, symptoms or inconsistencies, leading to better diagnostic accuracy and improved patient outcomes.

Strong work ethic and focus

Many neurodivergent people have the ability to focus – particularly on tasks that interest them or fall within their area of expertise. This can translate to exceptional performance in roles that require concentration, routine or repetition, such as diagnostics, inventory management or surgical preparation. While others might bore easily, a neurodivergent team member may excel in these areas and demonstrate a level of dedication and reliability that significantly boosts the overall efficiency of the practice.

Creative problem solving

Veterinary medicine can require “thinking outside the box” – especially when dealing with owners, unusual cases or animals (that cannot communicate their discomfort clearly).

Consequently, neurodivergent employees can find different and innovative solutions to problems. Their unique perspectives can lead to fresh insights or new methods for handling difficult cases, finding new ways to work, or improving client service.

Exceptional memory and technical skills

Some neurodivergent people have superior memory skills – particularly in recalling facts, numbers or processes. This can be particularly advantageous in a veterinary setting where remembering drug interactions, specific treatment methods or complex surgical procedures is essential.

Additionally, many such individuals can be technically very competent, and so perfect for handling medical equipment, maintaining records or managing practice management software.

Fostering a culture of inclusion

Hiring neurodivergent staff promotes a more inclusive and compassionate workplace culture, which is not only valuable but also beneficial to team dynamics, as all see a caring employer.

Veterinary practices that look out for diversity are more likely to see open communication, empathy and mutual respect among team members. In an age of tight recruitment, this can improve staff retention, morale and overall job satisfaction.

But let us not forget that practices often serve a diverse client base, including neurodivergent pet owners. Having neurodivergent employees can increase the practice’s ability to understand a wider range of clients effectively and with empathy.

Reputation and community impact

In an age where businesses are increasingly considered on their social responsibility, hiring neurodivergent staff can enhance a veterinary practice’s reputation.

Practices that actively support diversity and inclusion initiatives may be viewed more favourably by clients, communities and potential employees.

By being neurodiverse, a practice may attract like-minded clients to how the business operates. By extension, this can also lead to (social) media coverage, awards or the tie ups that further boost the practice’s profile.

Loyalty and job retention

Neurodivergent individuals often face challenges in traditional employment settings due to misunderstandings with colleagues. As a result, when they find a supportive and accommodating employer, they tend to show exceptional loyalty and commitment.

Practices that take the time to create inclusive spaces and provide reasonable adjustments often experience lower turnover and benefit from a more stable and committed workforce.

This is particularly important in the veterinary profession, which can see practices struggle to recruit. Loyal employees reduce recruitment and training costs, improve overall morale and form better teams.

Legal and ethical advantages

The Equality Act 2010 requires employers make reasonable adjustments for neurodivergent staff. By hiring neurodivergent employees, and by providing the right environment, a practice can both stay compliant with the law and avoid the legal and reputational risks associated with discrimination claims.

But beyond legal compliance, the common sense need exists to ensure that all, regardless of their neurological makeup, have equal opportunities in the workplace. Without this, practices will struggle to work effectively, retain staff or, worst case, grow.

Conclusion

Hiring neurodivergent individuals is nothing to do with charity – it is a strategy decision that can significantly benefit a veterinary practice in many ways.

From operational efficiency and technical skills to team function and community impact, neurodivergent staff can offer skills and perspectives that are not just valuable, but often exceptional.

In essence, embracing neurodiversity should help create a more inclusive, innovative and compassionate workplace – qualities that ought to lie at the very heart of every veterinary practice.

For those seeking to grow sustainably and ethically while enhancing the quality of care they provide, prioritising neurodivergent talent is not just beneficial – it is essential.