Register

Login

Vet Times logo
+
  • View all news
  • Vets news
  • Vet Nursing news
  • Business news
  • + More
    • Videos
    • Podcasts
  • View all clinical
  • Small animal
  • Livestock
  • Equine
  • Exotics
  • Vet Times jobs home
  • All Jobs
  • Your ideal job
  • Post a job
  • Career Advice
  • Students
About
Contact Us
For Advertisers
NewsClinicalJobs
Vet Times logo

Vets

All Vets newsSmall animalLivestockEquineExoticWork and well-beingOpinion

Vet Nursing

All Vet Nursing newsSmall animalLivestockEquineExoticWork and well-beingOpinion

Business

All Business newsHuman resourcesBig 6SustainabilityFinanceDigitalPractice profilesPractice developments

+ More

VideosPodcastsDigital Edition

The latest veterinary news, delivered straight to your inbox.

Choose which topics you want to hear about and how often.

Vet Times logo 2

About

The team

Advertise with us

Recruitment

Contact us

Vet Times logo 2

Vets

All Vets news

Small animal

Livestock

Equine

Exotic

Work and well-being

Opinion

Vet Nursing

All Vet Nursing news

Small animal

Livestock

Equine

Exotic

Work and well-being

Opinion

Business

All Business news

Human resources

Big 6

Sustainability

Finance

Digital

Practice profiles

Practice developments

Clinical

All Clinical content

Small animal

Livestock

Equine

Exotics

Jobs

All Jobs content

All Jobs

Your ideal job

Post a job

Career Advice

Students

More

All More content

Videos

Podcasts

Digital Edition


Terms and conditions

Complaints policy

Cookie policy

Privacy policy

fb-iconinsta-iconlinkedin-icontwitter-iconyoutube-icon

© Veterinary Business Development Ltd 2025

IPSO_regulated

4 Sept 2024

Veterinary nurse handed suspended jail sentence for insurance fraud

Claims worth more than £13,000 uncovered in an investigation involving police fraud department.

author_img

Vet Times

Job Title



Veterinary nurse handed suspended jail sentence for insurance fraud

The "large quantity of pet medication” seized from the RVN's home.

A West Sussex-based RVN has been given a suspended prison term after she admitted submitting fraudulent insurance claims, worth more than £13,000, for her pets.

Police said Gemma Cole had “exploited” her employer’s systems over more than four years to submit claims for treatment and medication that they had not received.

Cole, 31, of Staples Barn, Henfield, was sentenced to eight months in prison, suspended for a year, at Lewes Crown Court last Thursday (29 August).

She had previously pleaded guilty to a single charge of fraud by abuse of position in a hearing before Crawley magistrates in July.

Pet medication

Officers from the City of London Police’s Insurance Fraud Enforcement Department (IFED) began investigating Cole in June last year after concerns were raised by a senior member of staff at the practice where she worked.

The force said an earlier audit conducted by Allianz, which insured her three cats and three dogs through its subsidiaries Petplan and Pets at Home, found she had claimed for £13,334 of medication and treatments that they had not genuinely received, between December 2018 and May 2023.

A subsequent search of Cole’s home by IFED officers uncovered what they described as “a large quantity of pet medication” that was dispensed as a result of the claims.

Exploited access

When interviewed, she admitted making the claims, stating she had used colleagues’ accounts in some instances as they had been logged into the system at the times she accessed it.

Detective constable Richard Fox from the IFED unit said: “Cole exploited her access to her employer’s systems for [more than] four years to receive insurance payouts that she wasn’t entitled to.

“Submitting claims on insurance that you have deliberately exaggerated is fraud and Cole will now rightly have to face the consequence of having a criminal record.”